Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we collect various types of data to tailor learning experiences and enhance our services.

Personal Information

We gather information you provide directly when you create an account or reach out to us. This may include your name, email address, phone number, and messages sent via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically collect information about how you use our website and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical data like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site performance. You can manage cookie preferences in your browser settings.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for delivering relevant content

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor progress through different skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for building your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you have subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, where students struggle, and to develop new content that addresses common learning challenges. This analysis is performed in aggregate form to protect individual privacy while enhancing our teaching approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your data is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party providers who assist in operating our platform, processing payments, sending emails, and delivering customer support. These providers access only the data needed for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If CobaltClusterParcel participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will inform you via email and describe any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government requests. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you hold specific rights regarding your personal information.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this data within 30 days of your request, subject to applicable legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential information about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies via their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security audits, and restricted access controls. We employ industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal data only as long as needed to provide our services, comply with legal requirements, or resolve disputes. Account details are typically retained for a period of three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

Although our primary operations are in Canada, some service providers may process data abroad. We ensure adequate safeguards through contractual clauses and adherence to Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to safeguard the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal data we've collected from their child, request deletion, and restrict further collection or use of their child's information. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected data from a child under 18 without proper parental consent, please contact us immediately so we can address it.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates the most recent changes.

Your continued use of our platform after policy updates signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.